I tried my password too many times and now I’m locked out, what do I do?
The first time you log into this portal you will need to reset your password - even if you had one in our previous member portal. If your account has been locked because of too many attempts, you will need to contact union staff to unlock it.
If it’s not your first time logging in but you’ve locked yourself out, you will have to contact the union to unlock your account. If you have remembered your current password, you can try it again, but if you need to reset your password you will still need your account unlocked before you can do this.
You can use the Live Chat on our website (until 30 November) or email [email protected] for assistance.
