Social Media Training

What is social media?

Websites and other online means of communication used by large groups of people to share information and to develop social and professional contacts.

The CPSU/CSA  encourages the use of social media as it allows the Union and its members to explore, learn and connect in ways that promote our commitment to building a fair and just society.

To learn more about the user conventions of Facebook and Twitter, please watch the series of social media tutorials below and follow along at your own pace.

You can read the more comprehensive 'Beginner's Guide to Social Media' from a marketing perspective by clicking the button below.


Introductory guide

If you're new to Facebook, or would like to consolidate your knowledge,
work your way through the video guides below to discover how to:

  • Set-up your account.
  • Customise your profile.
  • Find friends and business pages.
  • Send direct messages.
  • Curate your newsfeed.
  • Control your privacy settings.
  • Compose posts and comments.
  • Upload images.
  • Manage tagged photos.


Beginner's guide to Facebook

How to create a Facebook account

Changing Facebook profile images

How to send a private message

How to delete a Facebook photo

How to log in & out of Facebook

Click on the titles above to view videos in full-screen.


Beginner's guide for professional development

Discover how and why 100 million individuals, organisations and brands use Twitter every day. Learn how to:

  • Set-up your account.
  • Customise your profile.
  • Search and follow users of interest.
  • Send a direct message.
  • Create and follow hashtags.
  • Compose a tweet.
  • Retweet other users.
  • Attach images, tags and hashtags to your tweets.


a social networking site designed specifically for the business community.

The goal of the site is to allow registered members to establish and document networks of people they know and trust professionally. Learn how to:

  • Create a LinkedIn profile.
  • Add connections.
  • Search for people and groups.
  • use tips for getting the most out of LinkedIn.


Practice makes perfect! Test out your newly learned skills
by sending the CPSU/CSA a tweet or Facebook comment.


Ask us anything related to the above tutorials in the comments below, and we'll get back
to you with some feedback that will hopefully help yourself and your peers.

Thanks for watching!


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