CPSU/CSA debit service agreement

CPSU/CSA Debit Service Agreement

  1. The CPSU/CSA (Debit User) will initiate direct debit payments in the manner referred to in the Direct Debit Request.
  2. Direct debit payments will be made when due. The Debit User will not issue an individual confirmation of payments made.
  3. The Debit User will give Members at least 14 days written notice to vary details of this arrangement including the amount and frequency of payments.
  4. If Members wish to alter any details referred to in the Direct Debit Request, they should contact the Union by phone on 9323 3800, fax: 9323 3878 or mail to GPO Box X2252, Perth 6001. CPSU/CSA Council authority is required to defer any payments.
  5. Any queries concerning disputed direct debit payments must be directed to the CPSU/CSA in the first instance. Members should phone the Union office.
  6. Direct debiting is not available on the full range of accounts at all financial institutions. If in doubt, Members should contact their financial institution before completing the Direct Debit Request.
  7. Members should ensure account details are correct by checking them against a recent statement from their financial institution at which the account is held.
  8. By signing the CPSU/CSA Membership Form, the Member warrants and represents that he/she/they are duly authorised to request the debiting of payments from the account described in the Direct Debit Request.
  9. It is the Member’s responsibility to ensure that sufficient funds are available in the account to enable the direct debit to be made.
  10. If a direct debit falls due on a non-working day, the payment will be made on the nearest working day.
  11. If a direct debit payment is returned unpaid, the Member may be charged for each unpaid item by their financial institution.
  12. Members wishing to cancel their direct debit or stop individual direct debit payment must give the Union at least 14 days notice in writing.
  13. Except to the extent that disclosure is necessary in order to process debit payments, investigate and resolve disputed transactions or is otherwise required by law, the Debit User will keep details of the Member’s account and debit payments confidential.