Support and Advice

Union support and workplace advice when you need it 

Union membership equips you with the knowledge and tools to build collective power in your workplace, and most importantly; win on issues that affect you and your colleagues.

On top of that, CPSU/CSA members can access several avenues of online and in-person support, including:

  • Guidance and support from your workplace delegate
  • Answers to FAQs from your fellow public sector workers
  • Explore resources and support in our Bullying Information Hub and Member Library
  • Discuss campaigns and issues in union online communities
  • Professional development opportunities

Member Support and Workplace Advice Topics

Experiencing Bullying and Harassment? 

Bullying at work can be defined as repeated, unreasonable or inappropriate behaviour directed towards a worker, or group of workers, that creates a risk to health and safety.

We encourage members to speak with their workplace delegates and take a look at many of the resources offered on our CPSU/CSA Bullying Hub.

For additional support, members can contact UnionLink on (08) 9323 3800.

Not a member?  JOIN NOW! 

What should I do if I receive a letter alleging a Breach of Discipline?

This is a serious matter. Members should contact UnionLink UnionLink on (08) 9323 3800 immediately to arrange for advice.

The Union will also consider industrial representation for these types of matters depending on our Membership Qualification Policy and ISG’s Representation Letter. 

It is important that you contact the UnionLink Team as soon as you can. It is also advisable to not provide any responses to your employer about the alleged breach of discipline until you have sought advice from the Union.

Not a member?  JOIN NOW! 

What is the Legal Benefits Scheme (LBS)?

The Legal Benefits Scheme (LBS) will provide eligible Union members access to subsidised legal services, offered by Slater & Gordon.

Eligible members may access the LBS if they are being investigated as a result of their employment and criminal charges may be laid and neither their employer, nor any other public sector entity, is providing financial assistance or otherwise for legal representation. 

The LBS is a new addition to the legal benefits already offered to members through Slater & Gordon, which include a free 45-minute consultation and discounted legal services.

Journey Accident Insurance

Our Journey Accident Insurance provides cover for Members when you are on your normal journey to and from work or on a break and suffer a bodily injury. Journey Accident Insurance covers:

  • up to 85% of your wages for a maximum of 52 weeks loss (maximum of $2500 per week);
  • a lump sum benefit for injury or a lump sum benefit for death arising from injury up to $200,000;
  • additional cover as outlined in the Schedule of benefits.

All kinds of transport are included: bicycles, taxis, private or government vehicles, walking, passenger in an aircraft licensed to carry passengers and public transport are all covered by Journey Accident Insurance if you have an unfortunate accident.

Please see our full policy and Schedule of benefits for more information.

Union Learning and Development Opportunities

The CPSU/CSA Learning and Development Team provides professional learning for members and delegates. We offer lots of resources and courses to help members navigate workplace issues and further their professional development. 

Members with queries about upcoming Learning and Development opportunities are emcouraged to reach out to our Learning and Development Team at: [email protected] or call (08) 9323 3891.