Successful resolution of my claim - CPSU/CSA

Successful resolution of my claim


 

The Association played a crucial role in the successful resolution of my claim. Its officers who assisted me were courteous, knowledgeable and helpful. They demonstrated a willingness to work fearlessly and collaboratively in pursuit of an outcome that was fair and meaningful, while maintaining a high degree of integrity throughout the process.

In 2019, the Association assisted me (as one of its members) to pursue a claim against a government department relating to a dispute about my employment status.

The dispute involved a number of novel and complex issues of law and fact, and became the subject of a formal arbitration process. My claim was settled by agreement between the parties, without the need for a substantive hearing, on terms that were very favourable to me.

The Association played a crucial role in the successful resolution of my claim. Its officers who assisted me were courteous, knowledgeable and helpful. They demonstrated a willingness to work fearlessly and collaboratively in pursuit of an outcome that was fair and meaningful, while maintaining a high degree of integrity throughout the process.

In my experience, the Association has shown considerable effectiveness as an advocate for the rights of government employees, and provided a valuable means of ensuring fair and accountable decision making by public sector employers.

— CPSU/CSA member.